Ottawa – Government Services
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Location
Ottawa – Government Services
2446 Bank Street, Suite 210
Ottawa, ON K1V 1A4Canada
Bayshore Home Health has been dedicated to enhancing the quality of life, dignity and independence of Canadians in their homes since 1966. Canadian owned and operated, we are the country's largest provider of home and community health care services, with more than 40 home care offices, 20 community care clinics and 8,000 employees.
Offering a wide range of home and community health services, we strive to make a difference in our clients' lives – every visit, every time. Our nursing, personal care, home support and companionship services are available privately as well as through government care programs, personal and group insurance plans and workplace safety insurance. Our caregivers deliver more than 5.2 million hours of home care annually to over 57,000 clients.
We also provide nurse/caregiver staffing services, health education programs and treatments in our community dialysis centres. Our subsidiary, Bayshore Specialty Rx, delivers a wide range of infusion pharmacy, infusion clinic and pharmaceutical support services to health care and pharmaceutical organizations.
Bayshore Home Health has been a winner of Canada's 50 Best Managed Companies award since 2006.
Nursing
Offering pediatric to palliative care, Bayshore Home Health's nurses deliver the highest quality of care in our clients’ homes. This includes:
- Administering medication
- Changing dressings
- Advanced foot care
- Intravenous therapy
- Pain and symptom management
- Chronic disease management and therapy
- Ventilator care
- Peritoneal dialysis
- Serious injury care
Personal Care
Bayshore Home Health’s personal care services enable clients to live independently in their homes. Our specially trained staff can help with:
- Personal hygiene care such as grooming, washing and bathing
- Basic hand and foot care
- Dressing
- Assistance with eating
- Helping clients move safely into chairs, beds or vehicles
Home Support
Bayshore Home Health makes living at home easier for individuals who need assistance with routine household activities. We provide services that include:
- Light housekeeping
- Meal preparation
- Laundry
- Escorting clients on shopping trips and appointments
Serious Injury Home Care
Bayshore Home Health is a preferred provider to many organizations that must deliver quality home care to clients with serious injuries, such as workers' compensation boards, insurance companies, rehabilitation service providers and government care programs.
Our national network of caregivers is a trusted and reliable source for a wide range of nursing and personal care services. In addition, our health care professionals have the specialized skills and training that clients with serious injuries need, and are knowledgeable about their local communities and health care resources.
Our Serious Injury Home Care Services Include:
- Brain and spinal cord injury care
- Wound and burn care
- Fracture and amputation care
- Palliative care
- 24-hour nursing
- Personal care and home support
- Serious injury care planning
- Safety assessments
- Teaching
- Care coordination with third parties
Pediatric Home Care
Whether its comforting an infant, administering a child’s meal or assisting an adolescent with pain management, Bayshore Home Health provides specialized pediatric care that supports children and families in their homes.
We understand that caring for a child with significant health issues is stressful and demanding. That’s why our specially-trained pediatric nurses and caregivers are equipped to deal with complex care requirements as well as more basic personal care needs including bathing, eating or dressing. We work in collaboration with families to develop a personalized care plan that meets all of their needs.
Our pediatric home care services are available privately, as well as through government care programs and insurance plans. They include:
- Medication administration
- Dressing changes
- Nutritional support and tube feeding
- Chronic disease management and therapy
- Tracheostomy and ventilator care
- Peritoneal dialysis
- Seizure management
- Pain symptom management
- Palliative support
At Bayshore Home Health, we try to make the process of arranging home care as easy and stress-free as possible. To accomplish this,
we’ve created a set of client promises that form the foundation of our standards for service excellence. These promises have been developed through research and satisfaction surveys we conduct regularly with our clients. They represent what our clients say is most important to them when dealing with a home care provider.
We Promise Our Clients That We Will
- Have a person available to answer their call 24 hours a day, seven days a week.
- Listen to them and take the time to understand their needs.
- Explain the full range of services available and help them navigate the home care system.
- Provide a no-charge needs consultation at the place most convenient to them.
- Provide professional caregivers who are licensed or certified in their field.
- Have a nurse conduct an assessment of their care needs prior to starting their care.
- Provide them with an individualized care plan that will be reviewed regularly by a nurse care manager.
- Have a nurse care manager introduce their caregiver on the first service visit, when appropriate.
- Ensure our caregiver matches their needs, and provide a replacement if they do not.
- Strive to provide the same primary and back-up caregivers.
- Work with other health care professionals to meet their care needs.
Our Vision
To enhance the quality of life, independence and dignity of Canadians in their homes.
Our Mission
To make a difference in our clients’ lives. Every visit. Every time.
Our Values
Compassion, respect, reliability, patience, professionalism, ethics, continuous learning and improvement.
Why Choose Home Health Care
For many Canadians, home health care is a better and more cost-effective alternative to a hospital, long-term care facility or retirement residence. It allows them to stay in their homes, preserving their independence and dignity, and enhancing their quality of life.
Home care is available to individuals of all ages with a wide range of health conditions. However, the need for home care is generally
triggered by one of the following situations:
- Being released from the hospital following a sudden event such as a heart attack, stroke or injury.
- An ongoing health issue that requires a greater level of care than you currently have available to you at home.
- You are finding it more and more difficult to take care of yourself and your home.
Whether you live in your own home or an institutional facility, Bayshore Home Health will develop a personalized care plan that meets all of your needs.
Immediate Access to Health Care Professionals Who Meet Your Needs
When hospitals and care facilities face short-term staffing challenges, they turn to Bayshore Home Health for solutions they can trust and depend on.
The key principles behind our temporary staffing solutions are to understand our clients' requirements, offer choices and promptly deliver fully trained health care professionals whose expertise best meets their needs.
Our vast pool of caregivers includes Registered Nurses, Registered/ Licensed Practical Nurses and Personal Support Workers. We can also source other types of health care professionals our clients need.
Contact:
Ottawa – Government Services
Phone: (613) 733-4408
Toll-Free: 1-866-227-3180
Fax: (613) 733-8189
E-mail: ottawa@bayshore.ca
Website: http://www.bayshore.ca/
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